DROP Devices and Naming

Adding and Naming Devices

To add new device components using the app, you must be connected locally to the DROP Hub that you wish to add components to. Make sure that in the app you have a green connection icon in the lower left corner of the Navigation menu. If not, see the section “Local Connection vs. Remote Connection”.

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If no devices have been added to the Hub, the app will prompt you to “Add Devices Now”. This will take you directly to the SYSTEM > ADVANCED page in the app.

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First, unplug and remove any batteries from the DROP device you wish to add. Next, turn on the “Add Device Components” switch by tapping on it. The hub will enter a state where it will accept new connections. Last, immediately power up your DROP device by plugging it in, or inserting batteries. After the device has joined the DROP network you will see it added to the "Manage Device Components” table. You can then disable the ‘Add Device Components’ mode or simply wait for it to automatically disable

DROP softeners and filters will be Red and flash white periodically when they are first plugged in and not paired with a Hub. Once they join a hub, softeners with turn green and filters will turn blue. Leak detectors will flash the network light slowly when not paired and quickly when they are searching for a DROP system to connect to. Repeat adding device components until all the DROP devices are joined to the Hub.

Please note that leak detectors will be listed on the SYSTEM > STATUS page in the same order that they are added to the hub, which can help keep them straight when it comes time to name them. If you are not sure which leak detector is which, go to the DEVICES > LEAK DETECTORS page and press the Check/Silence button on one leak detector. A green checkmark will appear next to the leak detector that just checked in.

Adjust System Settings

On the SYSTEM > STATUS page, there are two settings that need checked. The “Regeneration Time” is the regeneration start time for the entire system. If a system has a filter and a softener, they will regenerate sequentially (if needed) starting at this time of day. The second setting is the“System Water Source” setting. This decides if regeneration is allowed to complete if the valves and hub have batteries installed, and the power fails while regeneration is taking place. If the water supply relies on an electric pump then this should be set to “Private Well”, otherwise if water will still be available, set it to Municipal Supply. Note that those settings will be absent on DROP systems that do not have a backwashing filter or softener.

Rename DROP system and devices.

Your DROP system and DROP devices can all be named to make identification easier. This can be done in the SYSTEM > STATUS page of the app. Naming your DROP system is especially useful if you have more than one DROP system to manage. Naming your DROP devices can be helpful when you have more than one of the same type of device. A good example of this is when you have multiple leak detectors; you can name one “Utility Room Leak Detector” and another “Upstairs Bathroom Leak Detector”. You will now be able to easily know which leak detector is reporting a leak.

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