DROP App

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One display to rule them all.

The DROP App’s Dashboard gives you direct access to your water status, allows you to control your water, and also lets you monitor your water usage—all in one convenient place.

Manage and customize your DROP system.

The System tab on the DROP App allows you to view your water usage, change your water source from municipal to well —or vice versa—and customize your whole system to best fit your needs

Download the app today and see how DROP can impact your life–from the first drop to the last!

Customize your device settings quickly and easily from the Devices tab in the app. You can check the temperature, assign actions, and locate leak detectors. And if you receive a notification about a leak? No worries. You can turn it off right from the section.

Deskstop App Summary

Need help? No problem. We’ve got you covered!

Anything you could possibly need is found right in the app.

The DROP App contains a robust amount of notifications to keep you informed. Everything from Leak Detections to Low Salt notifications, DROP has your back for all system events and items. They can be configured to push notifications, text messages, and emails.

Below you can find of all of the unique notifications available to you.

The Benefits of DROP

  • Automatically Respond to Detected Leaks

    Worried about water leaks and damage to your home? With DROP Leak Detectors, you will never have to worry about that again! These sensitive devices can detect small traces of water where there should be none. You can configure these leak detectors to notify you of the issue as well as automatically shut off your water through your softener, filter or home protection valve to prevent further leaks and damage.

  • Power Loss/Restored Notifications

    Ever lose power to your important electronic devices and not know about it? This notification will notify you of this event. Never fear, as DROP uses battery backups on nearly all of its devices to continue operating without power.

  • Low Salt Notification*

    Is your water softener running low on salt? With our patented DROP Salt Sensor, you will be notified if more salt is needed to continue providing softened water.

    * For DROP Water Softeners only.



  • Long Flow Notification

    Has someone left a sink running? This notification will inform you if water is running longer than expected based on your preferences.

  • Valve Error Notification

    Has your softener or filter control valve malfunctioned? This notification will provide you with the correct information to help assess any valve issues in your water softener and/or water filter control valve.

  • Component Communication Lost Notification

    DROP constantly communicates with its device endpoints. If your system is having trouble communicating with one of the devices, you will be notified and able to fix the problem.

  • Low/High Temperature

    DROP Leak Detectors have the ability to notify you of temperature changes based on your preferred temperature ranges. If you lose heat in your home, your DROP Leak Detector will notify you.

  • Slow Leak Test**

    This unique test provides an overnight status of your water system by checking for small water leaks. By depressurizing your water pipes while you sleep, we can detect even the smallest leak in your system and help you identify its location.

    ** For the DROP Home Protection Valve only.



  • Filter Cartridge Notifications

    Is your Whole House Cartridge Filter in need of a cartridge replacement? This notification will inform you to replace your cartridge to continue filtering and cleaning your home water.

  • Low Battery Notifications

    DROP Leak Detectors and other DROP components operate on batteries using very low power consumption capable of lasting for years. If these batteries run low in power, you will know when to replace them.

  • Leaky Toilet Notification

    Our technology is able to detect whether your toilet is leaking or not by pinpointing how much water is used during and after a flush.

  • Water Usage Surpassed Setpoint

    Want to know when you have used a certain amount of water? This notification will let you know when you have crossed water use thresholds based on your preferences.