To add new device components using the app, you must be connected locally to the DROP Hub you wish to add components to. Make sure that in the app you have a green connection icon in the lower left corner of the Navigation menu. If not, see the section “Local Connection vs. Remote Connection.”
If no devices have been added to the Hub, the app will prompt you to “Add Devices Now.” This will take you directly to the SYSTEM > ADVANCED page in the app.
First, unplug and remove any batteries from the DROP device you wish to add. Next, turn on the “Add
Device Components” switch by tapping on it. The Hub will enter a state where it will accept new connections.
Last, immediately power up your DROP device by plugging it in, or inserting batteries. After the device has
joined the DROP network you will see it added to the “Manage Device Components” table. You can then
disable the ‘Add Device Components’ mode or simply wait for it to automatically disable.
Most DROP devices will be red when not paired and flash white when they are searching for a DROP
system to pair to. Leak detectors are the exception; they will flash the network light slowly when not paired
and quickly when they are searching for a DROP system to pair to. Once the device joins a DROP system
it will show up in the list in the app under “Manage Device Components”. The device will also turn to its
default LED color (typically green or blue) or, in the case of a Leak detector, will briefly turn on its green
check mark LED.”
Please note that leak detectors will be listed on the SYSTEM > SETTINGS page in the same
order that they are added to the Hub, which can help keep them straight when it comes time
to name them. If you are not sure which leak detector is which, go to the DEVICES > LEAK
DETECTORS page and press the Check/Silence button on one leak detector. A green
checkmark will appear next to the leak detector that just checked in.
Adjust System Settings
On the SYSTEM > SETTINGS page are many settings that you can customize to suit your personal water
The possible settings on this page include:
• Regeneration Time
• System Water Source
• Quiet Time Hours
• High Flow Rate Settings
• Long Flow Settings
• High Total Flow Settings
• System Pressure Settings
Each of the settings has an info icon in the app that you can press if you would like to know more about that
Rename DROP System and Devices
Your DROP system and DROP devices can all be named to make identification easier. This can be done
in the SYSTEM > SETTINGS page of the app. Naming your DROP system is especially useful if you have
more than one DROP system to manage. Naming your DROP devices can be helpful when you have more
than one of the same type of device. A good example of this is when you have multiple leak detectors; you
can name one “Utility Room Leak Detector” and another “Upstairs Bathroom Leak Detector”. You will now
be able to easily know which leak detector is reporting a leak.
If you are not sure which leak detector is which, go to the DEVICES > LEAK DETECTORS
page and press the Check/Silence button on one leak detector. A green check mark will
appear next to the leak detector that just checked in.