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The DROP Pump Controller monitors your water usage and your pump diagnostics, all while providing your home protection. This is a device that can be added to a DROP system or used by itself, with the addition of the DROP Hub.

When installed with an optional meter, the DROP Pump Controller monitors your water flow and will alert you to excessive usage helping to prevent or reduce water damage in the event of a burst pipe or appliance leak.

Key Features:

  • Effortlessly control and monitor water pressure on-the-go with an internet connection, offering unmatched system management convenience
  • Comprehensive pump diagnostics and protection, including current monitoring, voltage protection, and detection of run-dry or open discharge conditions
  • Receive short-cycle notifications and system information via texts, emails, or push notifications
  • Automatic pump shut-off triggered by leak detection from any DROP component, ensuring system protection
  • Use the DROP App to access water usage data and history while using the external meter, to provide invaluable insights for smart water management

All DROP products are proudly made in the USA.

Note: All DROP products require the DROP Hub to function.

The DROP Ecosystem

DROP is an exceptionally innovative and revolutionary whole-home water management system that stands out not only for its technological prowess but also for its unparalleled efficiency and effectiveness. With an unwavering commitment to optimizing water usage, DROP has emerged as an industry leader in providing comprehensive solutions for monitoring and managing water consumption in households.

The DROP ecosystem is flexible and expandable, you can easily add new DROP products to your system as needs change. All control is at your fingertips through the intuitive DROP App, available for both Android and Apple devices.

The DROP ecosystem and products do not require any sort of subscription and can function without an internet connection.


Automatic Leak Protection

The DROP Pump Controller provides the ability to shut off water to the home automatically if a leak is detected. This can save you thousands on undiscovered water leaks and resulting water damage.

This next-level home protection feature will immediately send you a notification of the event, and can even be fine-tuned via the settings.

The DROP App

  • The DROP app offers real-time alerts and notifications that keep you constantly updated about your water usage and system status.
  • Not tech-savvy? No problem! Everything you need, from controls to troubleshooting, is found within the app. Its intuitive design makes it accessible, easy to navigate and understand.
  • The app enables easy transition between different DROP systems, making it perfect for those managing multiple locations.

How It Works

  • Easy Configuration: The DROP App simplifies the often-complex task of setting pressure ranges—no need for manual trial and error.
  • Indicator Lights: Onboard lighting system displays the current status of the pump system, enabling quick and comprehensive understanding of the system’s condition. This can also be seen from the DROP App.
  • Stop Leaks: Each pump controller includes a local leak detection cable for added protection, and can work with a network of additional leak detectors to shut down your pump to prevent water damage.
  • Operational History: Unlike a conventional pressure switch, the pump controller also monitors motor usage and cycle length—translating this data into simple graphs you can use to ensure everything is working as expected.

Prevent and reduce water damage.

ENGINEERED TO DELIVER.

Ensure your family is getting the best possible water–and nothing else– with an innovative device that works equally well by itself with the DROP Hub or as a member of the DROP product suite.

PROTECT YOUR LARGEST INVESTMENT.

Manage and monitor water flow, stop potential leaks in their tracks, and get the peace of mind you deserve knowing your family and home are safe.

YOU’RE IN CONTROL.

As long as you have an internet connection, you have complete control over the water in your home through the app.

The Benefits of DROP

The DROP App contains a robust amount of notifications to keep you informed. Everything from Leak Detection to Low Salt notifications, DROP has your back for all system events and items. They can be configured to push notifications, text messages, and emails.

Below is a list of all of the unique notifications available to you.

Automatically Respond to Detected Leaks

Worried about water leaks and damage to your home? With DROP Leak Detectors, you will never have to worry about that again! These sensitive devices can detect small traces of water where there should be none. You can configure these leak detectors to notify you of the issue as well as automatically shut off your water through your softener, filter or home protection valve to prevent further leaks and damage.

Long Flow Notification

Has someone left a sink running? This notification will inform you if water is running longer than expected based on your preferences.

Valve Error Notification

Has your softener or filter control valve malfunctioned? This notification will provide you with the correct information to help assess any valve issues in your water softener and/or water filter control valve.

Component Communication Lost Notification

DROP constantly communicates with its device endpoints. If your system is having trouble communicating with one of the devices, you will be notified and able to fix the problem.

Low/High Temperature

DROP Leak Detectors have the ability to notify you of temperature changes based on your preferred temperature ranges. If you lose heat in your home, your DROP Leak Detector will notify you.

Low Salt Notification*

Is your water softener running low on salt? With our patented DROP Salt Sensor, you will be notified if more salt is needed to continue providing softened water.

Slow Leak Test**

This unique test provides the status of your water system overnight by checking for small water leaks. By depressurizing your water pipes while you sleep, we can detect even the smallest leak in your system and help you identify where that is.

Filter Cartridge Notifications

Is your Whole House Cartridge Filter in need of a cartridge replacement? This notification will inform you to replace your cartridge to continue filtering and cleaning your home water.

Power Loss/Restored Notifications

Ever lose power to your important electronic devices and not know about it? This notification will notify you of this event. Never fear, as DROP uses battery backups on nearly all of its devices to continue operating without power.

Low Battery Notifications

DROP Leak Detectors and other DROP components operate on batteries using very low power consumption capable of lasting for years. If these batteries run low in power, you will know when to replace them.

Leaky Toilet Notification

Our technology is able to detect whether your toilet is leaking or not by pinpointing how much water is used during and after a flush.

Water Usage Surpassed Setpoint

Want to know when you have used a certain amount of water? This notification will let you know when you have crossed water use thresholds based on your preferences.


* Specific notification for DROP Water Softeners only.
** Specific notification for the DROP Home Protection Valve only.

Frequently Asked Questions

Amps

115V 25 Amp, 115V 30 Amp, 230V 25 Amp, 230V 30 Amp

Specifications

Dimensions
Depth Width Height
6.375 in 5.25 in 4.75 in
Electrical Information
  • 115V 25 Amp Pump Controller – 110-120VAC Input/Pump, Max. 25 Pump Full Load Amps
  • 230V 25 Amp Pump Controller – 208-240VAC Input/Pump, Max. 25 Pump Full Load Amps
  • 115V 30 Amp Pump Controller – 110-120VAC Input/Pump, Max. 30 Pump Full Load Amps
  • 230V 30 Amp Pump Controller – 208-240VAC Input/Pump, Max. 30 Pump Full Load Amps

Resources

DROP Pump Controller Sales Sheet

DROP Pump Controller Installation Manual

Accessories

LEAK DETECTOR CABLE 6′

Part Number 20018X205 – $12.60

$12.60Add to cart

EXTERNAL METER ASSEMBLY

Part Number 20018X200 – $210.60

$210.60Add to cart

DROP Remote

Control the quality and flow of your water with the simple touch of a button.

6 reviews for DROP Pump Controller

5 Star

83.33%
5 review(s)

4 Star

16.67%
1 review(s)

3 Star

0%
0 review(s)

2 Star

0%
0 review(s)

1 Star

0%
0 review(s)

Reviewed by 06 customer(s)

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  • Alex Chaffee

    Love the low water protection on pressure switch for a low yield well.

    November 1, 2023
    Verified Review
  • Shawn McCorrison

    I’ve installed several of these systems now and absolutely love it!! It’s a total game changer, and it’s only getting better!! So excited to see what comes next!!

    I had a customer that I recently installed the Drop pump control. We had a real cold snap and a couple pieces of his baseboard hydronic heat froze and split, so when it thawed the Drop noticed a constant flow and shut the water down and sent a notification. It totally saved his house from tens of thousands of dollars of damage!! It saved his entire house!! Drop is a must have for any home owner!! Especially if they are seasonal. But there’s so many other things the Drop can do!! I’m a huge fan!! Mr. Chandler is a genius!! Got to meet him a couple years ago and really look forward to getting back to Ashland, Ohio and seeing everyone!!

    October 20, 2023
    Verified Review
  • Philip Cole

    I love the ability to control everything from my phone.

    January 14, 2023
    Verified Review
  • Diane Dries

    Well it saved me last week when I got 2 alerts that there was a water problem ran downstairs and the hot water tank was leaking and I turned off the valve and the water stopped so very excited!!!

    November 25, 2022
    Verified Review
  • Josh Bishop

    The NOTIFICATIONS are great knowing room temp, using the leak detectors and it has helped me understand our well pump pressure highs and lows each day. But the peace of mind of KNOWING the state of your water system.

    I had a serious leak prior to the pump controller had I had the pump controller it COULD’VE turned off the well pump and prevented AT LEAST 75-80 PERCENT of the flooding we EXPERIENCED.

    November 1, 2022
    Verified Review

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