Need comprehensive water treatment for your home? No worries. We’ve got you covered. The DROP Smart Water Softener offers protection and excellent water quality that features easy-to-service, two-piece construction. Integrates with the DROP Hub smart water monitor and DROP App for 24/7 peace of mind anywhere you go.
Like all DROP water softeners, the Smart Water Softener utilizes a patented piston design that provides the ability to shut off water to the home. When paired with DROP Leak Detectors through the DROP Hub, this system provides all the benefits of a top of the line water softener, home leak protection, and a water conservation system in one.
Key Features:
- Eliminate hardness caused by calcium & magnesium for improved water quality
- Effortlessly monitor and manage water shut-off remotely using the DROP App
- Demand initiated regeneration with adjustable cycle times for optimized performance
- Stay informed with real-time notifications, texts, and emails for low salt levels and other system alerts
- Enjoy peace of mind with a comprehensive 5-year warranty included
Upgrade your home’s water management system with DROP Smart Water Softener today and experience unparalleled control and monitoring of your water treatment. All DROP products are proudly made in the USA.
Note: All DROP products require the DROP Hub to function.
The DROP Ecosystem
DROP is an exceptionally innovative and revolutionary whole-home water management system that stands out not only for its technological prowess but also for its unparalleled efficiency and effectiveness. With an unwavering commitment to optimizing water usage, DROP has emerged as an industry leader in providing comprehensive solutions for monitoring and managing water consumption in households.
The DROP ecosystem is flexible and expandable, you can easily add new DROP products to your system as needs change. All control is at your fingertips through the intuitive DROP App, available for both Android and Apple devices.
The DROP ecosystem and products do not require any sort of subscription and can function without an internet connection.
Automatic Leak Protection
All DROP Smart Water Softeners utilizes a patented piston design that provides the ability to shut off water to the home automatically if a leak is detected. This can save you thousands on undiscovered water leaks and resulting water damage.
This next-level home protection feature will immediately send you a notification of the event, and can even be fine-tuned via the settings.
Boost Hair, Nail & Skin Health
Our smart water softening systems eliminate calcite minerals like magnesium and calcium carbonates that cause hard water. Soft water, devoid of these mineral deposits, leaves less residual material on your hair, skin, and nails after showering. Consequently, it eases dryness, resulting in smoother, more manageable hair, fewer split ends, less dry skin, and robust, less flaky nails.
Cleaner Dishes
Discover the difference of cleaner dishes with DROP water softeners. Soft water delivers 6x more spotless dishes and also significantly saves on your detergent costs by up to 70%!* According to the WQA.
Plus, get the most out of air drying—which works best with softened water—and save on your electricity bill by ditching the dishwasher’s heating feature. Invest in DROP water softeners for a hassle-free and money-saving dishwashing experience.
Better Tasting Water
Employing a process of ion exchange, our water softeners channel the hard water through resin bead-filled tanks. The positively charged resin beads attract and hold onto minerals such as calcium, magnesium, and traces of iron and manganese. Say goodbye to these impurities and hello to refined, improved water with a notably better taste.
Choose our reliable, high-quality water softeners for a noticeable improvement in your water quality, and start enjoying softer, better-tasting water in your home!
Save Money
Investing in a water softener for your home has several financial benefits. Not only will you prolong the lifespan of your appliances, reducing maintenance costs, but you’ll also use less soap, shampoo, and laundry detergent due to the soft water’s effect on detergents.
Your clothes will remain vibrant and last longer, minimizing your wardrobe expenses. Plus, with no harsh deposits left by the water, you’ll save on time and the cost of cleaning agents to remove them, making this a smart, cost-effective investment for your household.
The DROP App
- The DROP app offers real-time alerts and notifications that keep you constantly updated about your water usage and system status.
- Not tech-savvy? No problem! Everything you need, from controls to troubleshooting, is found within the app. Its intuitive design makes it accessible, easy to navigate and understand.
- The app enables easy transition between different DROP systems, making it perfect for those managing multiple locations.
How It Works
- Ion Exchange: Hard water enters through the inlet pipe, flowing through the resin bed. The resin, covered in sodium ions, swaps these ions with with calcium and magnesium ions, creating soft water.
- Soft Water Distribution: The newly softened water circulates throughout your home via the outlet pipe.
- System Regeneration: Over time, the resin’s sodium ions deplete, and the system triggers a regeneration process. This is based on hardness level and water consumption.
- Regeneration: During regeneration, the system flushes out dirt, refreshes the resin with a high concentration salt solution from the brine tank, and rinses the resin. The brine tank then refills, preparing for the next cycle.
What’s Included
- Water Softener Tank with Resin
- Smart Water Softener Control Head
- Salt Sensor
- Power Supply (2x)
- 9 Volt Backup Battery
- Brine Tank
- Brine Line
- 90⁰ Elbow Connectors 1″ NPT Set
- Bypass Valve
Excellent water quality + leak prevention.
QUALITY MATTERS.
No matter where your water comes from, minerals like calcium and magnesium can cause problems. DROP Smart Water Softeners give your family the water they deserve.
SOFTEN AND PROTECT.
Common house issues from water hardness include soap scum and water spots on water fixtures which can ultimately shorten the lifespan of common appliances. DROP Smart Water Softeners also come with built-in leak protection.
CONTROL FROM ANYWHERE.
Tired of not knowing what your water is doing right this second? Not sure if everything is working properly? You control everything from the DROP app, giving you unprecedented access to the whole system, including your DROP Smart Water Softener as it treats your water and prevents leaks.
The Benefits of DROP
The DROP App contains a robust amount of notifications to keep you informed. Everything from Leak Detection to Low Salt notifications, DROP has your back for all system events and items. They can be configured to push notifications, text messages, and emails.
Below is a list of all of the unique notifications available to you.
Automatically Respond to Detected Leaks
Worried about water leaks and damage to your home? With DROP Leak Detectors, you will never have to worry about that again! These sensitive devices can detect small traces of water where there should be none. You can configure these leak detectors to notify you of the issue as well as automatically shut off your water through your softener, filter or home protection valve to prevent further leaks and damage.
Long Flow Notification
Has someone left a sink running? This notification will inform you if water is running longer than expected based on your preferences.
Valve Error Notification
Has your softener or filter control valve malfunctioned? This notification will provide you with the correct information to help assess any valve issues in your water softener and/or water filter control valve.
Component Communication Lost Notification
DROP constantly communicates with its device endpoints. If your system is having trouble communicating with one of the devices, you will be notified and able to fix the problem.
Low/High Temperature
DROP Leak Detectors have the ability to notify you of temperature changes based on your preferred temperature ranges. If you lose heat in your home, your DROP Leak Detector will notify you.
Low Salt Notification*
Is your water softener running low on salt? With our patented DROP Salt Sensor, you will be notified if more salt is needed to continue providing softened water.
Slow Leak Test**
This unique test provides the status of your water system overnight by checking for small water leaks. By depressurizing your water pipes while you sleep, we can detect even the smallest leak in your system and help you identify where that is.
Filter Cartridge Notifications
Is your Whole House Cartridge Filter in need of a cartridge replacement? This notification will inform you to replace your cartridge to continue filtering and cleaning your home water.
Power Loss/Restored Notifications
Ever lose power to your important electronic devices and not know about it? This notification will notify you of this event. Never fear, as DROP uses battery backups on nearly all of its devices to continue operating without power.
Low Battery Notifications
DROP Leak Detectors and other DROP components operate on batteries using very low power consumption capable of lasting for years. If these batteries run low in power, you will know when to replace them.
Leaky Toilet Notification
Our technology is able to detect whether your toilet is leaking or not by pinpointing how much water is used during and after a flush.
Water Usage Surpassed Setpoint
Want to know when you have used a certain amount of water? This notification will let you know when you have crossed water use thresholds based on your preferences.
* Specific notification for DROP Water Softeners only.
** Specific notification for the DROP Home Protection Valve only.
Water Hardness Map
How hard is your water? This map will give you a rough idea.
Duane Baney (verified owner) –
I love being able to monitor & control every aspect of my water system. Has worked flawlessly since install!
Sean Duffy (verified owner) –
I have had the DROP softener and system in my house for three and a half years. I was very skeptical about the Wi-Fi aspect. Have not had one problem. Makes it very convenient as we do travel a lot I can turn the water off on the way to the airport if I forget and turn it on as we’re coming home. Great piece of mind while we’re gone.
It also did catch a leak when we had some plumbing work done and the leak was unnoticed in the basement. I got a notification of continuous flow and went down and caught the leak before damage was done. I can’t say enough about this system.
Clint Yonce (verified owner) –
Water usage, continuous flow notification.
Kirsten Hedin (verified owner) –
I love all the CUSTOMIZATIONs and tracking I can do THROUGH the app. It’s great to have push notifications To put more salt in. I love the leak detectors – it came in really handy when our furnace went out and I could track the temperature of the sensors throughout the house. I also love that I can turn off the water via the app. It has helped me identify a leaking toilet and notified me of a hose running longer than it should.
Gail Ward (verified owner) –
We love our system. It reminds us when to add salt & the convenience of the application on our phones ALERTS us to water running, excessive usage, etc. in fact our pool service left the water on & I received NOTIFICATION & was able to turn the water off.
Thomas Crennan (verified owner) –
Complete maintenance free except to add salt…
Gail Johnson (verified owner) –
Great system. It is the best softener I have every had. Our water is 42 grains Hardness and it works flawlessly.
Prashanth Kota (verified owner) –
For me, the continuous flow detected warning email is the most used feature. With two people in my family habitually taking long showers, this serves as good push back to fix that habit.
I also use the daily and monthly water usage stats to keep a check.
The continuous flow auto shutoff has at least helped us once when the toilet flush was stuck and we did not know it until the water got shutoff due to the continuous flow.
We also used the “bypass” mode quite often when we were watering our garden since we do not have physical line separation for in-house water pipes and the garden.
Leak detection is the least used feature since I never had any use for it.
Ralph Grimse (verified owner) –
We have a new home so no issues found so far but got system to be able to monitor water usage, especially leaks. Offers piece of mind if something should happen while away from the house that it will close the valve and prevent further damage. I like being able to check temperature at each location of the leak detectors.
Pablo Codesal (verified owner) –
I like to control all items remotely. like the upgrades over wifi, and ability to shut off main water valve.
Peter Thompson (verified owner) –
The ability to monitor The water softener and amount of water flow in the house at all times. Also the alerting system when excessive water is being used.
I identified a toilet that had a slow leak.
Burton Sutker (verified owner) –
This is a great product. It has already saved us a lot of headaches and decreased our water bill. We received alerts when a toilet was running without stopping and it has notified us of a leak under our sink before anything bad happened. My favorite features are the alerts that notify you of something going wrong with the water in your house and the ability to set how long before the water automatically shuts off.
Rakesh Tikku (verified owner) –
Excellent product, use the app to monitor water usage. Helps limit kid’s time in the shower. Get alerts about running toilet on my mobile app as well as email, which is very helpful in saving water wastage.
Sheldon Vik (verified owner) –
It provides great-tasting water and works like a charm. Tried to run water and the water shut off. I assumed that our pipes froze. It took for day of trying to thaw out the pipes before I discovered that the system shut off the water without me knowing it. If you have to run water all night be sure to bypass the system.
It also detected a running toilet.
Octavio Diaz (verified owner) –
I love the leak detection alerts, emergency water shut off and low salt notifications. This water softener is by far the best in the industry.
The emergency water shut off has save me hundreds of dollars in Florida over the past year where the water is very expensive.
I have Drop integrated with my smart home system (Home Assistant and Alexa) and I get audible alerts in my home warning about issues.
Alvin Tolentino (verified owner) –
Love whole system with leak detection. Notification saved us from a flooded house. Thank you.
Jim Look (verified owner) –
I use the app the most to stay up to date on my water usage.
It caught a flood in my utility room when I was on vacation and I could turn my water off remotely.
Lee St John (verified owner) –
We really appreciate the clean taste and softness of the water. the added comfort of knowing the leak detectors are doing their job is great!
Michael Hagley (verified owner) –
I really like this product. It is great to be able to leave home, set the system to away, and know that if a leak is detected I will be notified, as well as the water valve shutting down. Also, because the leak detectors sense temperature, I can monitor the actual temperature wherever the detector is located, such as a crawl space. This is a great water softening system well worth the investment.
Scott Johnston (verified owner) –
I love the no salt alarm, the continuous water feed alarm, and the water detection alarm. I was able to save $100/year on my new homeowners insurance policy by having the Drop system with leak detection.
My daughter was using a continuous stream of water to thaw some chicken and I was alerted to the alarm of too much time of operation without stopping the flow of water, and was able to train my daughter afterwards on the proper use of water and the proper way to thaw chicken.
Charles Hansen (verified owner) –
Our system is working well so far.
Tim Orscheln (verified owner) –
Absolutely love our Drop System! My Wife and I bought a new home back in March 2023 and immediately had it put in. Our installation was fantastic and our small detectors in the bathrooms have saved our butt several times! Customer Service has also been incredible!! Thank You!
My wife and I went to Miami in May of 2023 (just had DROP installed a month before) and my phone alerted me to a leak in the laundry room. With the help of our neighbor we were able to get it fixed from across the country, life saver!!
Orval Weeks (verified owner) –
Works very well. Water tastes much better and we use a lot less soap. Dishes come out spot free.
Isaiah Waldner (verified owner) –
It is the best system I have ever used.
Robert Faria (verified owner) –
I like the ability to monitor everything via the app.
Sameer Deshmukh (verified owner) –
It does the job what it should be doing. We are happy with the system so far.
Mike Bott (verified owner) –
Great product along with perfect factory support who is easy to contact for the people who don’t do this every day for a living! DROP is clearly well managed with great products and great people!