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Our state-of-the-art smart hub is the heart and brains of the DROP smart water management system. It integrates all your residential water treatment devices such as water softeners and filters, together with pumps, flow meters, valves, leak detectors, and more.

Each home requires one Hub and each hub can control 100s of DROP devices. The Hub manages all the DROP devices through DROP Link, a low frequency mesh style radio. The Hub also provides the ability for the system to communicate to the DROP app on your phone or tablet locally or join your local WiFi to enable remote operation. Having only one connection to the local WiFi makes adding devices much simpler than connecting each product directly to the cloud.

Key Features:

  • Effortlessly monitor and manage water shut-off remotely using the DROP app
  • Stay protected during power outages with a reliable 9V battery backup
  • Stay informed with real-time notifications, texts, and emails for low salt levels and other system updates
  • Enjoy peace of mind with a comprehensive 1-year warranty included

Upgrade your home’s water management system with DROP today and experience unparalleled control and monitoring of your water treatment products. All DROP products are proudly made in the USA.

Note: All DROP products require the DROP Hub to function.

The DROP Ecosystem

DROP is an exceptionally innovative and revolutionary whole-home water management system that stands out not only for its technological prowess but also for its unparalleled efficiency and effectiveness. With an unwavering commitment to optimizing water usage, DROP has emerged as an industry leader in providing comprehensive solutions for monitoring and managing water consumption in households.

The DROP ecosystem is flexible and expandable, you can easily add new DROP products to your system as needs change. All control is at your fingertips through the intuitive DROP App, available for both Android and Apple devices.

The DROP ecosystem and products do not require any sort of subscription and can function without an internet connection.

The DROP App

  • The DROP app offers real-time alerts and notifications that keep you constantly updated about your water usage and system status.
  • Not tech-savvy? No problem! Everything you need, from controls to troubleshooting, is found within the app. Its intuitive design makes it accessible, easy to navigate and understand.
  • The app enables easy transition between different DROP systems, making it perfect for those managing multiple locations.

Connected. Brilliant. Simple.


As the brains and heart behind the whole operation, the DROP Hub ensures your family has safe, great-tasting water available from every tap in the house.


Of all the threats to you, your family, and your home, water is near the top of your list. A single undetected leak can cost you thousands of dollars in repairs. It can threaten the health and safety of your family. But a single Hub at the heart of your smart water system can control hundreds of DROP devices meant to keep you–and your largest investment–safe.


The Hub manages all the DROP devices through DROP Link, a low frequency mesh style radio. The Hub also provides the ability for the system to communicate with the DROP app on your phone or tablet locally or join your local WiFi to enable remote operation. Having only one connection to the local WiFi makes adding devices much simpler than connecting each product directly to the cloud.

The Benefits of DROP

The DROP App contains a robust amount of notifications to keep you informed. Everything from Leak Detection to Low Salt notifications, DROP has your back for all system events and items. They can be configured to push notifications, text messages, and emails.

Below is a list of all of the unique notifications available to you.

Automatically Respond to Detected Leaks

Worried about water leaks and damage to your home? With DROP Leak Detectors, you will never have to worry about that again! These sensitive devices can detect small traces of water where there should be none. You can configure these leak detectors to notify you of the issue as well as automatically shut off your water through your softener, filter or home protection valve to prevent further leaks and damage.

Long Flow Notification

Has someone left a sink running? This notification will inform you if water is running longer than expected based on your preferences.

Valve Error Notification

Has your softener or filter control valve malfunctioned? This notification will provide you with the correct information to help assess any valve issues in your water softener and/or water filter control valve.

Component Communication Lost Notification

DROP constantly communicates with its device endpoints. If your system is having trouble communicating with one of the devices, you will be notified and able to fix the problem.

Low/High Temperature

DROP Leak Detectors have the ability to notify you of temperature changes based on your preferred temperature ranges. If you lose heat in your home, your DROP Leak Detector will notify you.

Low Salt Notification*

Is your water softener running low on salt? With our patented DROP Salt Sensor, you will be notified if more salt is needed to continue providing softened water.

Slow Leak Test**

This unique test provides the status of your water system overnight by checking for small water leaks. By depressurizing your water pipes while you sleep, we can detect even the smallest leak in your system and help you identify where that is.

Filter Cartridge Notifications

Is your Whole House Cartridge Filter in need of a cartridge replacement? This notification will inform you to replace your cartridge to continue filtering and cleaning your home water.

Power Loss/Restored Notifications

Ever lose power to your important electronic devices and not know about it? This notification will notify you of this event. Never fear, as DROP uses battery backups on nearly all of its devices to continue operating without power.

Low Battery Notifications

DROP Leak Detectors and other DROP components operate on batteries using very low power consumption capable of lasting for years. If these batteries run low in power, you will know when to replace them.

Leaky Toilet Notification

Our technology is able to detect whether your toilet is leaking or not by pinpointing how much water is used during and after a flush.

Water Usage Surpassed Setpoint

Want to know when you have used a certain amount of water? This notification will let you know when you have crossed water use thresholds based on your preferences.

* Specific notification for DROP Water Softeners only.
** Specific notification for the DROP Home Protection Valve only.


DROP Connect


Chandler Systems


Depth Width Height
1.75 in 7 in 4 in
Electrical Information
  • 120 Volts AC
  • 12V DC Power Supply (supplied)
  • All DROP Products have a 9V battery backup solution for power loss. If you ever lose electricity to your home, your DROP Hub will continue to work with all other DROP devices.


DROP Hub & Remote Sales Sheet

DROP User Guide


DROP Remote

Control the quality and flow of your water with the simple touch of a button.

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  • Mike Bott

    Great Remote Internet access via i.phone or PC. Don’t bother within anyone else! Drop is clearly the market leader. Looked at another 800 lbs gorilla who makes some other products for my boat which are very high end but their their product line in this area does not compete and their app and tech support is not on par.

    February 28, 2024
    Verified Review

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