Knowledgebase Resources

Getting Started

Installations

Step by step process to get your new DROP system up and running. Everything from installing your water appliances to downloading the DROP app.

Connecting the app to the DROP system

How to use and setup the DROP mobile app. How to connect the app to your water appliances.

DROP Devices and Naming

Adding and removing devices on your DROP system. Naming and organization.

App Operations

Using the DROP mobile app with your devices.

Valve Operations and Lights

Information on your DROP softener valve and display lights.

Leak Detector Operations

Overview of DROP Leak Detectors and settings.

DROP Remote

The DROP Remote shows the status of your DROP system at a glance and allows you to conveniently turn your water supply on or off. The Remote also extends the range of the DROP Link mesh network.

The DROP home protection valve can protect your home from water damage caused by leaks, notify you and shut off the water in the event of unusual flow patterns, and test your home for very slow leaks...